State Farm® Insurance Agent Erin Shank
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Lininger
November 16, 2024
"I have state farm thru them when it came time to file a claim i got no help terrible company to deal with"
"I’m sorry that you feel our office didn’t service your needs adequately. We spoke with you less than 24 hours after you opened the claim. You stressed you were going on vacation in a few hours and wanted the claim settled prior to your vacation plans which is not possible to accommodate considering your specific claim. My team member provided you with multiple ways to accelerate the claim including uploading photos yourself or contacting a third-party vendor who could get to your location faster. All of which you refused to do. You left this review less than 24 hours after opening the claim. This review is for my office directly not State Farm Corporate or our claims partners. I feel our team went above and beyond to try and assist you. We are not trained adjusters as we explained to you; therefore, we aren’t qualified to assess the damage ourselves or make any claims decisions. However, we tried to assist you to the best of our ability in providing your options. Please contact the office so we can discuss further. I did not want to call during your vacation. Take care. "
Tamara Hollar
October 29, 2024
"Sarah was absolutely wonderful! She was very thorough and helped us with all of our needs from auto, home, and life insurance. Answered any questions that we had. Thankful for all her help and the money she saved us each month! Highly recommend!"
"Thank you so much Tamara! It’s customers like you that make us who we are! We look forward to a long lasting relationship! "
patsy peterson
October 3, 2024
"From the minute you walk through the door you know you're in the right place. The location is good with plenty of parking. Erin Shank is very knowledgeable in insurance to meet your individual needs. These are hometown people that you know handling your insurance needs. Great staff. I highly recommend this Agent and insurance company."
"Thank you for your review Patsy!"
APRIL SEIBOLD
May 7, 2024
"Thank you Erin! You as well as your team really do go up and above. You are not only professional but friendly as well. Thank you for all you do!"
"Thank you April! We love being there for our community when they need us! We value your feedback!"
Whitney Smith
May 6, 2024
"Erin and her team go above and beyond for customer needs. It is truly evident how much they care on a professional and personal level. Thank you for always handling needs thoroughly and with the highest of customer service. Agents are who make State Farm, and Erin Shank and her team are no exception! Highly recommend for your auto, home, and life insurance needs!"
"Thank you so much Wendy! We appreciate the feedback and will continue to do great things in our community! "
Jason Pongonis
March 7, 2024
"Best insurance agency in the tristate!"
"Thank you so much Jason! We appreciate you taking the time to provide your feedback. We appreciate your business."
Sarah Carter
January 16, 2024
"This State Farm team is extremely helpful and Erin is always a delight to see."
"Thank you for the review Sarah! It's always nice to hear that people are satisfied with our service."
PIYE FLOW
January 15, 2024
"The best in tonw keep good job bless 2024!!!!!"
"Thank you very much! We take pride in our service and we appreciate your business."
Jason Barnhart
January 14, 2024
"Erin is just not an insurance agent she’s like family. Quick to respond to my needs and gets the job done. Erin and her staff are the best in the area"
"Thank you Jason! You are like family to our office as well! It's been such a pleasure assisting you throughout the years. We always look forward to seeing you!"
Nunya Nunya
October 13, 2023
"Awesome State Farm office. Hunter is Super!"
"Thank you for your review! We think Hunter is pretty great!"
Austin Lowans
August 1, 2023
"I’ve been with Statefarm since I got my license at 16 and Erin has always been awesome with whatever needs I have! Whether it was insurance, auto loan, or credit cards she will get you right. She is the best around!"
"Thank you for your review Austin! We appreciate your business and love having you as a part of the State Farm family! "
Kristen Harding
August 1, 2023
"Erin and all the workers at Erin shank state farm are the best around! Always a pleasure dealing with them!"
"Thanks Kristen! We appreciate the great review! "
judy grier
August 1, 2023
"I have been with State Farm for over 20 years. They have always been attentive to all my questions. Erin and her team are top notch individuals who really care and understand your needs."
"Thank you, Judy! We love hearing reviews like this! We do our best to understand your financial needs. Our team cares about our clients and their insurance. Thank you for choosing Erin Shank State Farm! "
C N
August 1, 2023
"Kind, knowledgeable, and understanding! This office is great and I highly recommend it to anyone looking for insurance."
"Thank you for the 5 star review! Recommendations like yours help our insurance business thrive! "
Kayla LeAnn
July 31, 2023
"Love them at this location!"
"We appreciate your review Kayla! We love being a part of Main Street Waynesboro! "
Autumn Emenhizer
July 31, 2023
"Great service, been there for years"
"We enjoy having you as a part of our State Farm Insurance family Autumn! We look forward to many more years to come. Thank you for your review! "
Toma Price
July 31, 2023
"When life hands you the unexpected you couldn’t ask for a more professional team than Erin and her staff they definitely go above and beyond and work tirelessly, to ensure whatever issues you where facing are resolved quickly, if you are looking for that personal hometown agent Erin and her team are what your looking for."
"We are grateful for your review Toma! We truly cherish having Waynesboro as our home town. We enjoy being active in our community! Thank you for allowing us to service your insurance needs. We appreciate you as a member of our State Farm family! "
Mandy Bressler
July 6, 2023
"I absolutely love Erin and her entire staff. They are always helpful with any questions or concerns that I may have regarding my policy. They also do so much for our community!"
"Thank you so much for your review Mandy! We do our best to help you understand your insurance. We enjoy being a part of such a wonderful community and take pride in being able to lend a helping hand! Many thanks for your continued partnership. "
Sara Jackson
February 23, 2023
"Great rates!"
"Thank you for the review Sara! We want to give you the best rate we offer from the start!"
Tammy Kauffman
January 19, 2023
"Our son totaled his Mustang and I was so stressed and upset but Erin Shank State Farm and all of her staff made it painless."
"Thank you so much Tammy! We want to make sure that you have a peace of mind when it comes to insurance. We are glad we were able to help! "
Kylie Emory
December 12, 2022
"Hunter was phenomenal and made sure to listen to my wants and needs!"
"Thank you so much for your review! We are so happy that Hunter was able to give you amazing service! "
Cory Chatfield
November 28, 2022
"Always helpful when needed!"
"Thank you Cory! We aim to be available when needed."
Fawnia Giffin
September 29, 2022
"Erin & her staff are great to deal with…they’re very knowledgeable & will help you get the coverages that you need for home, auto & life."
"Thank you so much for the review Fawnia. This is what we like to hear!"
Shannon Lauer
September 25, 2022
"Erin and her team are great to work with! Very friendly and helpful."
"Thank you Shannon!"
Print Chiao
August 18, 2022
"I switched my 13 years insurance to State Farm after having a professional and detail consultation with Sarah Hartman. She is a client central insurance profession with patience to listen client needs. So glad to be directed to this office and have her timely arrangement."
"Chiao, thank you so much for your review! We strive to provide client centered service and we're glad Sarah was able to work with you to start your policy. Welcome to our office!"